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Property Claim

Property Claim

We offer a variety of commercial property policies that cover buildings, business contents, business interruption, and other types of risk. In the event of a loss to your property, you should promptly report the loss to your agent or directly to us.


The following information will assist in the assignment and investigation of your claim.

  • Policyholder Information including contact information
  • Policy Number
  • Date of Loss
  • Location of Risk involved
  • Names, addresses and phone numbers of all involved parties
  • Names, addresses and phone numbers of all witnesses
  • Details of loss or description of damage
  • Name of investigating police department or public official
  • Police Report Number
  • Photos
  • Preserve all evidence

The following is a list of steps to assist with the claims process as well as to mitigate your losses and preserve your property.

  • Preserve and protect your property from further damage by securing and boarding up the building and making temporary repairs. 
  • Keep documentation to support amounts paid for emergency repairs.
  • Save your damaged property for inspection by your claims adjuster.
  • Photograph damaged property for your records.
  • Prepare a list of damaged property.
  • Maintain documentation to support business interruption loss, such as inventory records, sales, and purchase receipts.
  • Maintain separate, accurate records of any sales or operating expenses that continue after the loss.
  • Maintain accurate records for extra expenses incurred to expedite the resumption of operations.