A homeowners policy protects your home and its contents and provides additional living expenses, if necessary. Our dwelling fire policy protects the dwelling structure. In the event of a loss to your property, you should promptly report the loss to your agent or directly to us.
The following information can speed the assignment and investigation of the claim.
Policyholder name, address, and contact information
Date of loss
Location of property involved
Names, addresses and phone numbers of all involved parties
Names, addresses and phone numbers of all witnesses
Details of loss or description of damage
Name of investigating police department or public official
Police report number
Preserve all evidence
The following information can speed the processing of your property claim or a loss that results in bodily injury or property damage to others.
Preserve and protect your property from further damage
Save your damaged property until the claims adjuster has seen it
Photograph damaged property for your records
Prepare a room-by-room list of damaged property
Keep an accurate list of all your additional living expenses, such as meals, hotel rooms, etc.
Keep documentation to support amounts paid for emergency repairs
Name, address and contact information of any injured party(ies)