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Contact Us

How to Contact Us

Corporate Office

Republic Group
5525 LBJ Freeway
Dallas, Texas 75240-6241

Telephone 800-344-2275
972-788-6001
Fax 972-788-6099
Office Hours 8:00 a.m. to 4:30 p.m. Central Time Monday through Friday.

Agency and Policyholder Services Personal Lines Supports our personal lines agents and policyholders for account receivables, billing, cash processing, electronic funds transfer (EFT), risk underwriting and policy processing.

P.O. Box 809049
Dallas, TX 75380-9049
Telephone 800-344-2275
Fax 888-841-8372
Agency and Policyholder Services
Commercial Lines
Supports our commercial lines agents and policyholders for account receivables, billing, cash processing, risk underwriting and policy processing.

P.O. Box 809054
Dallas, Texas 75380-9054
Telephone 800-344-2275
Fax 972-788-6085
Direct Bill Supports our agents and policyholders for billing, cash processing and electronic funds transfer (EFT).

P.O. Box 660270
Dallas, Texas 75266-0270
Telephone 800-344-2275
Fax 972-788-6087
Claims Personal and Commercial Supports our agents and policyholders for claims processing.

P.O. Box 809056
Dallas, Texas 75380-9056
Telephone 972-788-6001
800-344-2275
Fax 888-224-5874
972-788-6079

Customer Service Email Dallas.Claims@RepublicGroup.com

Workers' Compensation Claims

New Claims Reporting

Gallagher Bassett Services, Inc.
4030 W. Braker Lane, Suite 500
Austin, Texas 78759

New Claims & Coverage Contact 800-913-8698
Direct Dial 512-341-9734
Fax 800-748-6159
Pre-Certification 800-790-8111
  866-864-4113
Pre-Certification Fax 800-863-8860
Email tnwclaims@tnwinc.com

Inquiries on Existing Claims

Gallagher Bassett Services, Inc.
4030 W. Braker Lane, Suite 500
Austin, Texas 78759
800-324-4422
Direct Dial 512-341-9734
Fax 512-341-7517
Medical Status 800-324-4422
Pre-Certification 800-790-8111
  866-864-4113
Pre-Certification Fax 800-863-8860

Please mail all medical bills and accompanying medical reports to:

Gallagher Bassett Services, Inc.
P.O. Box 23812
Tucson, AZ 85734

Customer Service email for all States (Except CA): WC.Claims@RepublicGroup.com

California WC Inquiries only email: Kathy.Campbell@RepublicGroup.com

Program Management P.O. Box 809063
Dallas, Texas 75380-9063

Telephone 877-788-6008
Fax 972-788-6609