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Contact Us

How to Contact Us

Corporate Office

Republic Group
5525 LBJ Freeway
Dallas, Texas 75240-6241

Telephone 800-344-2275
972-788-6001
Fax 972-788-6099
Office Hours 8:00 a.m. to 4:30 p.m. Central Time Monday through Friday.

Agency and Policyholder Services Personal Lines Supports our personal lines agents and policyholders for account receivables, billing, cash processing, electronic funds transfer (EFT), risk underwriting and policy processing.

P.O. Box 809049
Dallas, TX 75380-9049
Telephone 800-344-2275
Fax 888-841-8372
Agency and Policyholder Services
Commercial Lines
Supports our commercial lines agents and policyholders for account receivables, billing, cash processing, risk underwriting and policy processing.

P.O. Box 809054
Dallas, Texas 75380-9054
Telephone 800-344-2275
Fax 972-788-6085
Direct Bill Supports our agents and policyholders for billing, cash processing and electronic funds transfer (EFT).

P.O. Box 660270
Dallas, Texas 75266-0270
Telephone 800-344-2275
Fax 972-788-6087
Personal Lines Claims Supports our agents and policyholders for claims processing.

P.O. Box 809056
Dallas, Texas 75380-9056
Telephone 972-788-6001
800-344-2275
Fax 888-224-5874
972-788-6079

Customer Service Email Dallas.Claims@RepublicGroup.com

Commercial Lines Claims
P.O. Box 89453
Cleveland, OH 44101
Telephone 888-239-3909
Fax 678-258-8395

Customer Service Email DallasClaimsMail@AmTrustGroup.com

Workers' Compensation Claims

New Claims Reporting

Phone 866-272-9267
Fax 775-908-3724
Alt Fax 877-669-9140
Email Amtrustclaims@qrm-inc.com

Inquiries on Existing Claims & Medical Bills

Phone 888-239-3909
  Follow the prompts to reach a claims representative

Click here for information on submitting all medical bills and accompanying medical reports.

California WC Inquiries contact Kathy Campbell
Phone 972-788-6801
Email Kathy.Campbell@RepublicGroup.com
Program Management P.O. Box 809063
Dallas, Texas 75380-9063

Telephone 877-788-6008
Fax 972-788-6609